How do I turn unhappy customers into advocates for my company?
"In order to transform angry customers into advocates for your company that will drive sales and spur growth it's important to follow a few key steps.
Runway safety project planned at airport
General Mitchell International Airport plans to build a $16 million extension of one of its runways and taxiways to meet federal safety requirements.
Local employers show timid signs of hope
The southeastern Wisconsin economy may see a turning point in its recovery in the fourth quarter, with year-over-year job growth for the first time in more than two years, according to the latest Business Outlook Survey by the Metropolitan Milwaukee Association of Commerce.
Preserve your brand for generations
Kim Wall President Baensch Food Products Co. 1025 E. Locust St., Milwaukee Founded: 1932 www.mabaensch.com ...
SBA Loans
The U.S. Small Business Administration (SBA) approved the following loan guarantees in August: ...
Personnel File
Accounting Grant Thornton LLP has promoted the following individuals in its Milwaukee location: Brian Armstrong, Jamal Black, Mike...
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Biz Notes
Foley & Lardner LLP The law firm of Foley & Lardner recently represented Rangers Baseball Express LLC,...
The entrepreneurial brain
Did you ever wonder why some business people are successful and others are not, and yet they both call themselves entrepreneurs?
Integration
R.W. Baird recently stated, "The U.S. M&A market again registered impressive numbers in June. The deal total increased 47.1 percent to 1,025, the second largest monthly figure in the last two years. Announced dollar volume (+93.2 percent) nearly doubled in comparison to the low year-ago value."
An opportunity, not a problem
Question: "I hear a lot of companies talking about customer service these days, but not enough of...
