Retail
Lessons learned
Gary Steinhafel is president of Steinhafels Inc., a third-generation family furniture business started in 1934 by his grandfather. Gary works alonside his sister Ellen Steinhafel-Lappe (CFO) and cousins Mark (COO), Steve and Tom Steinhafel. Mark's son, Andrew, recently joined Steinhafels as IT director. Steinhafels operates 17 retail stores in southeastern Wisconsin and northern Illinois. The company has more than 600 employees. Here, Steinhafel shares valuable leassons he has learned during his career.
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Work on, not in, your business
"Fifteen years ago, my position changed overnight from a salesperson to leading the company. I immediately started working on the business, instead of directly in the business. This proved to be a significant and positive shift for the organization.
