Ideas

Value is perhaps the most illusive word in sales.

Value is perhaps the most illusive word in sales.

When Ashley Oleson ran out of high school art classes to take, she enrolled in shop classes.

Conflict is a natural part of relationships. You know the familiar experience when what you want appears to be incompatible with what someone else wants. How we behave in conflict can lead to big losses or big benefits, depending on the style we use to manage the conflict.

There are several styles of dealing with conflict. Most of us have a default style. In family or organizational situations, the best possible outcomes result when all players are aware of the various styles of conflict management and act accordingly.

Retention interviews, also known as “stay” interviews, are a proactive strategy for learning what’s most important to employees, what frustrates them, and what is within your control to make the work environment more enjoyable. They provide important insights for helping you make strategic decisions about what to implement, reinforce and change.

With the cost of replacing an employee around 20 percent of his or her annual compensation (senior level and highly technical positions exceed 200 percent!), having a proactive plan to retain your best employees makes good business sense.

While some may blame the economy, competition or a lack of resources as the reasons for not manifesting their goals, my experience as a business coach and consultant tells me differently.

The power to achieve all begins in your mind.

Let me illustrate by sharing two common scenarios – one from an employee’s perspective and the other from a leader’s perspective – both which create “stunted growth” based upon their egos’ limited view.

If you fire an employee, should you “walk them out of the building” immediately? A TEC member said he did just that, and it sparked discussion among his fellow CEOs.

The workforce watches with interest how you fire someone and will be left wondering, “Is this how my firing will be handled?”

Amazon will host an on-site recruitment event to hire employees for its Kenosha fulfillment center on Thursday, July 16 from 10 a.m. to 5 p.m. at the Kenosha County Job Center, 8600 Sheridan Road in Kenosha.

BizTimes Milwaukee featured David Maaske, chapter chair and incoming SCORE Wisconsin District director, as its Bubbler Executive of the Week this week.