Milwaukee Courier Co.
Address: 746 N. James Lovell St., Milwaukee
Owner: Steven Feih
Market: Bike and vehicle delivery service
Service area: All of Wisconsin and northern Illinois
What kind of companies most frequently use a courier service and why?
“The biggest probably percentage of customers we have is law-based; it’s usually for law firms. We can have a package anywhere in downtown in 15 minutes and that’s something the traditional services (FedEx, UPS) can’t handle and probably never will.”
How does Milwaukee Courier distinguish itself in the courier market?
“It’s a small market. One of our biggest advantages we have is our online ordering. There’s really no margin for error once you have the online ordering. We’re probably more professional – we have uniforms.”
What is the most difficult thing you’ve ever had to transport?
“We had somebody wanting us to deliver dead dogs – that was pretty weird. It was some kind of research they do in Madison. We did it a couple times but no one was really having fun with that.”