Knock their socks off

Exceptional customer service enables a business to stand out from its competition

An ongoing challenge that faces many business leaders is how to separate their organization from the competition in the market. Will the differentiator be their product or service or how their customers are treated?  There are numerous dental offices and individual practitioners who offer implant services, some even guarantee a perfect smile in one day.

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He was a senior professor at DeVry's Keller Graduate School in Wisconsin. Cary has published articles in periodicals and on the Internet. He recently published first book with Dr. Larry Waldman, "Overcoming Your NegotiaPhobia". Cary holds MBAs from L I U’s Arthur T. Roth School of Business. Cary has a BA from CUNY, Queens College. He has certificates in Negotiation from Harvard’s PON and in Labor and Employment Law from Marquette University.

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