Biz Notes

Wheaton Franciscan Health Care

The Wheaton Franciscan St. Joseph Family Care Center in Milwaukee was recently recognized as a Level 3 Patient-Centered Medical Home by the National Committee for Quality Assurance. The Family Care Center, which is staffed by physicians from The Medical College of Wisconsin’s Department of Family and Community Medicine, is the only freestanding clinic in the state to achieve this recognition.
The three-year recognition is part of the NCQA’s Physician Practice Connections – Patient-Centered Medical Home (PPC-PCMH) program, which honors programs that use evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships.
To be considered for recognition as a Level 3 Patient-Centered Medical Home, a program must meet key program components including having written standards for patient access and enhanced communications; appropriate use of charting tools to track patients and organize clinical information; responsive care management techniques with an emphasis on preventive care; adaption to a patient’s cultural and linguistic needs; utilization of information technology for prescriptions and care management, utilization of evidence-based guidelines to treat chronic conditions; a systematic tracking of referrals and test results; and the capability to measure and report clinical and service performance.

ProHealth Care

ProHealth Care is now offering palliative medicine at Waukesha Memorial and Oconomowoc Memorial Hospitals. The program provides comprehensive care for patients facing serious illness. Palliative medicine specialist, Dr. Kerry Case will lead a team practicing this discipline of patient care. In collaboration with referring physicians, Case is working closely with patients and their families to manage symptoms, maximize patients’ quality of life and tailor treatment plans to meet patients’ goals and needs in the face of serious, life-threatening illnesses. The program considers the physical, emotional, intellectual, social and spiritual domains when caring for the whole person. Palliative medicine provides comprehensive care for patients and families coping with the last stage of a terminal illness. It is sometimes confused with hospice. Non-hospice palliative medicine provides symptom relief, psychosocial support and enhanced communication and care planning for patients in any stage of a life-limiting illness.

Cricket Communciations

Cricket Communications Inc. recently expanded its 3G voice coverage with nearly 4,000 square miles of new 3G coverage across southern Wisconsin and northern Illinois. Cricket’s new coverage will mean fewer dropped calls and faster data transmission in the areas surrounding Wisconsin Dells, Madison, Janesville and Beloit. The coverage was also expanded along the I-94 corridor from Chicago to Minneapolis. The enhanced coverage is expected to improve service for existing customers bordering these communities, as well as commuters. Cricket customers can *228 on their Cricket phone to begin utilizing the enhanced network capabilities.

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