Jeffrey Gitomer is the author of 12 best-selling books, including “The Sales Bible,” “The Little Red Book of Selling” and “The Little Gold Book of Yes! Attitude.” His real-world ideas and content are also available as online courses at www.GitomerLearningAcademy.com. For information about training and seminars, visit www.Gitomer.com or www.GitomerCertifiedAdvisors.com.
Gitomer: The grass is always greener on the other side of the job. Or is it?
You might be the problem
Gitomer: Breaking down YES Attitude
This is the 10th anniversary of the "Little Gold Book of Yes! Attitude." In this year’s edition - ironically, the...
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Gitomer: Thinking about what the customer really wants. And delivering!
Discover the opportunity to WOW! them.
Gitomer: The BIG secrets of enthusiastic, emotional engagement
Find common ground and do something memorable
Gitomer: I’m sorry, I didn’t hear you. Could you repeat that?
“I didn’t hear you.” No, you weren’t listening.
