Notable Women in Human Resources: Christina Cooper

Human resources manager, Legal Aid Society of Milwaukee

As the human resources manager for the Legal Aid Society of Milwaukee, Inc., Christina Cooper proactively identifies areas for improvement while never losing sight of the organization’s most important feature – its people.

Cooper’s drive for excellence enabled Legal Aid to swiftly modernize in a manner that benefits both employees and the organization, according to colleagues. Ultimately, that winning combination is what makes for a successful business.

Cooper continues to manage the agency’s response to the COVID-19 pandemic in a compassionate, disciplined manner. She ensures that the agency remains current with ever-changing CDC guidelines, employee concerns are promptly addressed, and mitigation factors efficiently implemented and enforced.

Cooper’s accomplishments also include: revisions to and the roll out of Legal Aid’s employee handbook, which involved complex changes to PTO and health care benefits; recruitment of strong job candidates and creation of visual aids reflecting workforce diversity; proactive auditing of insurance premium rates to ensure accuracy.