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Miller Park’s Metavante Club is renamed for NYCE; Northwestern Mutual again tops ranks for customer satisfaction

Miller Park’s Metavante Club is renamed for NYCE

The Milwaukee Brewers have announced that the Miller Park dining area formerly known as the Metavante Club has been renamed the NYCE Stadium Club.

Work on re-branding the club, including signage and updates to decor, will be completed in time for the beginning of the Brewers 2010 season in April.

Metavante Technologies Inc. and FIS joined forces in October 2009. NYCE Payments Network LLC, an FIS company, is a leading U.S. electronic payments network. FIS is one of the world’s largest providers of banking and payments technology.

Commenting on the renaming, Frank Martire, FIS president and chief executive officer, said, “We’re excited to extend our relationship with the Brewers organization and reinforce our commitment to the local Milwaukee area. We look forward to continuing the tradition of the club that has been so well-received by fans and patrons alike.”

Marcia Danzeisen, senior vice president, FIS global marketing and corporate communications, said, “The opportunity to introduce the NYCE brand to the thousands of consumers who frequent Miller Park will help drive greater brand recognition for NYCE, which is a leader in advanced payment solutions to consumers nationwide.”

Located on the Club Level in the left field corner, the private NYCE Stadium Club features a 200-seat, multi-tiered dining room that offers a unique view of the action on the field, a buffet and an outdoor patio area for fans.

Membership is exclusive to season seat holders and only a limited number of memberships are available.

Northwestern Mutual again tops ranks for customer satisfaction

Milwaukee-based Northwestern Mutual Life Insurance Co. again has the highest customer satisfaction score among U.S. life insurers, according to the American Customer Satisfaction Index’s (ACSI) fourth quarter 2009 report.

Northwestern Mutual led all competitors with a score of 81, the company’s best score on record in the history of the survey, up from 78 in the previous year.

“Now more than ever, people want to work with companies they can trust, so we’re very proud to be recognized as the industry leader by our clients,” said Greg Oberland, executive vice president of insurance and investment products for Northwestern Mutual. “We’ve earned this trust by maintaining exceptional financial strength while consistently providing long-term value to our clients. This recognition is a testament to our commitment to always do what’s best for our more than 3 million clients.”

The ACSI study tracks the attitudes of more than 65,000 customers of products from more than 200 companies on service, quality, value, expectations and loyalty. Northwestern Mutual’s score was determined by surveying a sample of the company’s clients.

One of the key factors highlighted by Northwestern Mutual clients was the company’s financial strength. Northwestern Mutual is the only company in its industry to maintain the best-possible insurance financial strength ratings with a stable outlook from the nation’s four major rating agencies: Fitch, Standard & Poor’s, A.M. Best and Moody’s.

The survey is produced by the Ross School of Business at the University of Michigan, the Milwaukee-based American Society for Quality (ASQ) and CFI. To view the full report, click here.


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