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Negotiations: Two simple steps: align and redirect

Question:  How do you respond to a customer who is angry about an invoice? We discussed the amount several...

Coaching: ‘Self-talk’ can help us improve relationships

Ralph Waldo Emerson said, "Life is a train of moods like a string of beads; and as we pass...

Biz Notes

American Red CrossThe American Red Cross in Southeastern Wisconsin announced the 2008 Brave Hearts Awards. The honorees will be...

Personnel File

AccountingJannsen & Company, S.C., Waukesha recently hired Kathryn Braun, who has joined the Jannsen Wealth Management team as financial...

SBA loans

The following loan guarantees were approved by the U.S. Small Business Administration in January: ABA Consulting LLC, 1230...

Mergers & Acquisitions

Steinhafel's acquires Evans Mattress & Furniture Co. Steinhafel's Furniture recently announced it has acquired Evans Mattress and Furniture Co.,...

Plumbing Heating Cooling Contractors Association of Wisconsin

The Plumbing Heating Cooling Contractors Association of Wisconsin recently held its annual convention, where it presented its Contractor of...
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SLIDE SHOW: Newsmaker Luncheon

Green Bay Packers president Mark Murphy made some news at the Milwaukee Press Club's Newsmaker Luncheon Wednesday, when he...

Manufacturing Career Expo

The Ozaukee County Workforce Development Center recently partnered and formed a committee with the Port-Washington-Saukville School District, Charter Manufacturing,...

Benefit for Gilda’s Club

The Cancer Treatment Centers of America (CTCA) hosted the first annual For the Health of It! benefit recently at...

‘Every excuse in the book’

We are two months into the new year when inevitably we start to slack off on our New Year's...

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