Address: 1042 E. Juneau Ave., Milwaukee, WI 53202
Website: www.trcgs.com
Year founded: 1987
Product or service offered: Comprehensive relocation and international assignment management services for more than 150 countries worldwide.
Projected 2012 revenue: Not disclosed
Leadership: Doug Berto, president and chief executive officer and co-owner; Paul Haislmaier, chairman, founder and co-owner; Joyce Frye, co-owner and executive vice president.
Target clientele: Fortune 1000 companies, Forbes 400 private companies, high growth private and public emerging companies, federal government agencies.
Business organization memberships: Metropolitan Milwaukee Association of Commerce, Employee Relocation Council, Wisconsin Employee Relocation Council, Chicago Employee Relocation Council, New England Relocation Association, SHRM, Better Business Bureau.
What has fueled your company’s growth? “A relentless pursuit of process excellence for all aspects of our business. We invested in technology and personnel during the economic downturn to provide improved access to information and overall capability for our clients.”
What is the biggest obstacle to your company’s growth? “Increased pressure on our client base and target clients from a government regulatory perspective, which will diminish their investment in new plant, property and equipment and in turn reduce hiring and general mobility of their workforce.”
Do you plan any changes in your company in the upcoming months? “At this point in time, we are not planning any changes beyond those that are part of our ongoing continuous improvement process and our overall strategic plan.”
Who are the business people, locally or nationally, whom you admire? And what traits do those people exhibit that make you admire them? “The one person who had the greatest impact on me was George Shaheen who was the CEO of Andersen Consulting/Accenture when I first became a partner there. George had an unrelenting focus on excellence and making sure the company invested in the employees. He created an environment where the employees enjoyed their work, were well trained, compensated fairly and put their client’s satisfaction as a top priority.”
What is the outlook for the business conditions of your industry over the next several months? “Generally we are feeling positive about the business climate relating to our industry. Our clients are increasing their investments, expanding operations and production output which translates into more business for us.”
What is your company’s key strategy for rising out of the recession? “Do everything well both from an internal and market facing/client perspective. We have made significant investments over the past couple years to provide the tools, training and support for our employees to do just that … perform at the highest level possible.”