Putting customers first
During Gale Klappa’s tenure at Wisconsin Energy and its principal utility, We Energies, customer satisfaction has climbed dramatically, the company says. Customer service is critical for all businesses, even a utility, he says.
Invest in Milwaukee’s future
My column in this space in the Feb. 23 edition of our magazine generated an inordinate amount of reader...
Personnel File
■ AccountingMilwaukee-based Komisar Brady & Co. LLP has promoted Daniel Glomski to partner. He has more than 22 years...
BizNotes
GRAEFJohn Goetter, principal and vice president of GRAEF’s Milwaukee office, has been recognized with STEM Forward’s 2014 Professional Engineer...
Reality sets in for 3D printing: The hype is over
By now, most people have heard of 3D printing. We've all been told by now that 3D printing can solve humanity's problems: produce cheaper buildings, download and print useful products at home, fabricate human organs on-demand, etc. The list goes on. While the concept of 3D printing certainly has the potential to revolutionize our everyday life, the technology is not ready for prime time.
How to motivate your employees: Use positive feedback
What separates savvy managers from so-so managers?
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Keep an eye on the competition: Don’t let them put you out of business
“I want to put you and your company out of business.”
First, get the facts: Do your homework before you negotiate
How many times did you hear Sgt. Joe Friday say, “Just the facts ma'am, just the facts” during the black and white TV drama “Dragnet”?
Talent Development & Education Briefs
Northwestern Mutual to add 200 more employees at 411 buildingMilwaukee-based Northwestern Mutual Life Insurance Co. has expanded its hiring...
Four reasons to invest in a high potential program
Most of you would likely agree that developing top talent is critical to a company’s survival. A high potential program does just that – it invests in the development of employees to create a talent pool for future leadership roles.
