Ideas

Sales professional development

Many managers like to point out to their salespeople the difference between motion and activity as a way of keeping them focused on meaningful work.

Green is good

It's no longer a maybe. "Greening" for small businesses is here. My thanks this month to Vistage member...

Tell your story

They say a picture is worth a thousand words. Then what is the value of being voted America's best breakfast?



That is what happened to the sleepy little historic getaway called the White Gull Inn in the Village of Fish Creek in Door County. As a result of a Good Morning America feature on their stuffed French toast, their breakfast and lunch businesses have increased dramatically.

Systems thinking

It is effective to view organizational problems as systems problems and seek answers that integrate within and between each interdependent sub-system (i.e., work areas, teams, departments, etc.).

High-performance culture

After leaving a client meeting the other day, I reflected on a manager's comment about not understanding the value behind tightening up their management processes, improving communications and making performance visible (both good and bad).

Soundboard

Being an entrepreneur and business owner can be challenging, satisfying and sometimes scary. You are chief cook and bottle washer and the buck stops with you. You are faced with decisions on who to hire, when to hire and what they should be paid. You also need help managing your cash flow and inventories.

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Systems thinking

Question: "As the HR director at my company, I'm spending more time mediating conflicts between work areas. No...

Have the courage to invite feedback

When was the last time that someone in your organization told you the truth about your leadership? How often do you invite feedback? How safe do others feel about telling you the truth? What do you think you might learn by asking the question?

Report predicts shortage of college grads

Although the U.S. economy is showing some signs of improvement, the national unemployment rate remains above 9 percent and few are worrying about a future labor shortage in the country.

Quest Continuing Education continues on growth curve

While the financial services industry remains tumultuous, Milwaukee-based Quest Continuing Education has continued to grow throughout the recession, taking market share away from its competitors in the compliance training industry for financial services professionals.

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