Baly Ambegaoker, chief executive officer and president of Brookfield-based IDL Solutions, says her 11-year-old information technology solutions company, which also has a Washington, D.C. office, has averaged 40 percent growth each year for the past four years, even through some very challenging economic times.
"We've grown because we always do our homework and strive to achieve our goals," she said. "Much of our first five years of business were devoted to getting certifications, filling out forms and getting ready to do business with both the government and private sectors."
Homework for Ambegaoker and her company also involves taking the time to fully understand the business processes and IT infrastructure of their clients before beginning any project.
While attending the University of Wisconsin-Milwaukee, Ambegaoker and her husband and business partner, Tony Ambegaoker, decided to combine their respective computer engineering and architecture skills and form their own company.
After graduating, they initially did engineering and computer work, but with the growth of the Internet and computer technology, they shifted away from architecture and concentrated on computer technology.
They targeted the government sector for most of their business because of a perceived need for their IT services. Their desired ratio was 70 percent government sector clients and 30 percent private sector business.
"That's where we are at and where we intend to stay," she said.
The four pillars of information technology that they specialize in are infrastructure management, enterprise application, interactive Web technology and application development.
"Our primary function is to help our clients greatly enhance their computer applications," she said.
IDL's federal government clients include the Department of Housing and Urban Development, the Department of Health and Human Services, the FBI and the Department of Transportation.
State of Wisconsin clients include the Department of Corrections; and local government clients include the City of Brookfield.
According to Ambegaoker, their private sector clients include many medium-sized companies, including Integrated Billing Systems, Oak Creek; Communication Packaging Services, Waukesha; and Integrated Risk Solutions, Delafield.
"Our employees are extremely service-oriented and are key to our success. We've got a good team-and it takes a good team to accomplish goals. We're very selective of who we hire," she said.
June 25, 2004, Small Business Times, Milwaukee, WI