A healthy bottom line

Charles DuBois


Standard Process Inc.



Palmyra-based Standard Process has provided whole food supplements for 83 years. However, the company’s wellness philosophy extends beyond its products to its award-winning employee wellness program. Standard Process president Charles DuBois shares thoughts about how the wellness program reduces the company’s health care costs while improving employee and customer satisfaction.

“My father, who was president before me, gave me sage advice. He said, ‘Our employees are our greatest asset.’ I took that message to heart.

“We take good care of our employees for two reasons: One – it’s the right thing to do. Two – it makes good business sense. Taking care of your employees leads to happy employees producing great products, hence satisfied customers. Healthy employees exude a genuine sense of pride and well-being. Our customers bond with Standard Process because they bond with our people first.

“The health of our employees and their families is what keeps retention, engagement and work quality high. As we grow, and our 300-employee-strong workforce evolves, so does our wellness program. What started as a walking program more than 15 years ago has grown to a holistic approach that incorporates physical, social, financial and spiritual programming. Examples on-site include: chiropractic care, fitness center with personal trainers, massages, a relaxation room, employer-sponsored child care, health and nutrition assessments and a $400 monthly supplement allowance.

“While we’ve invested significant resources into developing and improving our wellness program, the benefits far outweigh our costs. We see measurable downward trends when we look at preventable injuries, doctor visits and prescriptions. And, because wellness is contagious, the benefits lower costs for spouse and dependents, too. We will always be committed to providing an environment in which our people come first.”

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