Rogers Memorial Hospital

Nonprofit Excellence Awards

Teresa Schultz
Teresa Schultz

LARGE NONPROFIT OF THE YEAR WINNER

Rogers Memorial Hospital
34700 Valley Road, Oconomowoc

Rogers Memorial Hospital and Rogers Behavioral Health System is recognized as one of the largest behavioral health systems in the country. The organization is known for its ability to treat even the most complex mental illness cases, its therapeutic treatments and its overall approach to health care delivery.

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Rogers employs more than 1,500 associates, including a growing team of psychiatrists and psychologists who provide specialized behavioral health options for the community.

Paul Mueller, chief executive officer of Rogers Memorial Hospital, believes exceptional patient satisfaction starts with employee satisfaction. His team has launched several health and wellness programs aimed at rewarding employees for healthy activities.

By encouraging employees to participate in these programs, the staff is able to lead happier and healthier lives. That translates to the care they provide to patients.

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Currently, one in four people live with a mental illness, but according to Sarah Meekma, marketing and communications lead at Rogers, many are not receiving the care they need because they are either too afraid or too ashamed to seek help.

The staff at Rogers Memorial is dedicated to removing the stigma surrounding mental illness, and is committed to restoring the aspects of a patient’s health that may have been overlooked in the past.

Patients at Rogers are screened to help ensure they are placed in the correct level of care for their condition, but also receive the correct combination of programs.

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Enrolling patients in the correct programs for their needs helps them develop the necessary skills to find peace in their lives, Meekma said.

The organization created a five-year strategic framework in 2013 that focused on providing immediate access to care, increasing patient satisfaction, reducing operating costs, improving clinical outcomes, and growing and developing responsibly.

As part of that growth initiative, Rogers recently announced it will open a specialized outpatient center in a Minneapolis suburb next spring.

The center will be the organization’s fourth out-of-state location and will join centers already open in Nashville, Tenn., Tampa, Fla. and Skokie, Ill.

Rogers also has three behavioral health hospital campuses and six outpatient locations in Wisconsin.

“Rogers is known for specialty behavioral health care, and has served our many patients in Wisconsin for more than a century,” said James Ledbetter, vice president of regional partial hospital operations for Rogers. “There continues to be a growing demand for mental health services. We believe we offer an expertise and commitment to specialized services that can help fill needs in each of the markets we’ve entered.”

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