President and CEO
PC LAN Services
229 E. Wisconsin Ave., Milwaukee WI 53202
Industry: Technology and health care
Number of employees: 8 full-time, 3 part-time
Family: “Wife, Tamara, a prescription drug benefit executive-guru; son Elliott, honor roll student; daughter, Marissa straight ‘A’ student and Myles my mini-me athlete, scholar and comedian.”
What was the smartest thing your company did in the past year?
“Partnered with a national Microsoft Office-based EMR company to provide physicians an easier platform for their individual private practice that actually allows the doctor to have a work/life balance, while meeting all health care reform requirements.”
What’s new at your company?
“We implemented a technology business system that manages every aspect of our business, from CRM through invoicing our clients.”
Do you plan to hire any additional staff or make any significant capital investments in your company in the next year?
“Yes, we plan on adding staff in the health care division and sales.”
What will be your company’s main challenges in the next year?
“Operating our health care division in multiple cities and keeping our core competencies as we expand our service offerings.”
What’s the hottest trend in your industry?
“Virtualization of servers and desktops to minimize hardware cost to our clients and business continuity solutions at affordable prices.”
Do you have a business mantra?
“Handle and value every customer as if they were your only customer.”
From a business standpoint, who do you look up to?
“The courageous and neurotic business owners that take on risk daily to make a difference in our lives.”
What was the best advice you ever received?
“If you speak less and listen more, you may actually find something you have been missing.”
What’s the funniest thing that ever happened to you in your career?
“I decided to be the boss!”
What do you like to do in your free time?
“Spend quality time with my family by attending many of our kids’ sporting events, read a lot and work out for stress management.”