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Memo to management: It’s about people
Employers change from within to meet the demands of employees, customers It's not unusual to see companies...
Firms honored for export business
Four southeastern Wisconsin firms are among eight statewide which have received Governor's Export Achievement Awards. The awards were presented...
Customer incentives – sales
Question: For years we have rewarded our sales staff with generous compensation programs and other incentives. We are considering...
Home sweet Home-Link
Shorewest service provides customers with all the work with fewer hassles Pushing the customer service envelope has...
Corporate employee development to improve performance beyond the bottom line
In these tough times, why should you invest to develop people when they might leave as soon as the...
Identifying an opportunity
Glendale firm's Identa-Pak taking parts catalogues to a new level In the pre-Identa-Pak days at Stoelting, Inc.,...
Avoiding the pitfalls when buying software
Whether you are looking for financial, sales force, customer relationship management, or industry-specific software, the process of making the...
Will health plans follow retirement trend?
According to the US Bureau of Labor Statistics (BLS), defined-benefit pension plans took a nosedive in the 1980s and...
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Progress for PointOne
Phillips boldly goes where no one has gone before Jumping ship from a stable, established consulting firm...
Pragmatic sales positioning – Part V
Methods of engaging your customers In the last few columns, we've been talking about pragmatic positioning and...
The fixed wireless knowledge gap
IT managers 'get it' - but do business owners? As Internet service providers (ISPs) roll out wireless...
Just say it ain’t so, Joe
Harry S. Dennis III, For SBT This month I'm going to discuss a syndrome that really goes...
