Milwaukee-based Vistelar Group, a global speaking and training organization, has created a package of resources to help individuals and businesses navigate conflict with ease and rationale.
Through its program “Verbal Defense and Influence,” the organization recently released a book titled, “Confidence in Conflict for Everyday Life: Proven Strategies for Conflict Resolution and Communicating Under Pressure.”
Within the book, written by Vistelar consultant Kathy Mangold, readers will learn how to apply the professional strategies of “verbal defense and influence” to their own lives and workplaces. These strategies specifically help readers understand how to accept and anticipate conflict, control their approach to conflict by assessing the situation and responding accordingly, and adjust their outlook by remaining respectful in tense circumstances.
The book is available on Amazon.com for $10.80 or visit www.confidenceinconflict.com for additional program resources.
