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I was recently in a meeting with a client who pulled out the resume of an executive-level job candidate. As I glanced at the resume, I noticed a 15-year history of jobs lasting only one to two years each.

Traditionally, companies invest in new technology, new products and services. But how many invest in training programs that pay immediate and long-term dividends?

I explored some basic communication principles in my column in the Nov. 12 issue of Biz Times Milwaukee. In this column, I'll extend those principles by discussing the process of interpersonal perception.

Recently, I participated in a meditation retreat led by a Buddhist monk at Cedar Valley Retreat Center in West Bend. The experience is permanently imprinted in my heart, and I am often drawn to reflect on the leadership lessons I learned from Phra David, deepened in the silence of the retreat.

Visitors to Bobbe's Gift Shoppe at Froedtert Hospital will find more than the typical get well card, flowers or a forgotten toothbrush. They'll find a well-chosen display of unique gifts, as well as a place of respite, where the volunteers who work there are known to give hugs when needed.

Just days after the devastating earthquake shook the small Caribbean island of Haiti, Dr. Basil Jackson traveled with a team of medical professionals and pastoral counselors to Port-au-Prince to provide health care and support to victims.

People who visit Dr. Traci Purath's third-floor office at Wheaton Franciscan Healthcare's Franklin hospital shouldn't be surprised if they catch her hugging a patient who has just finished an appointment.

Dr. Michael McCrea has been on the front lines of research into what happens to the brain when a soldier in combat or an athlete on a sports field suffers a concussion or traumatic head injury.

As the registered nurse case manager for Horizon Home Care & Hospice Inc., Jim Peters passionately advocates for his patients. He educates them in ways that help them gain as much independence in their lives as possible. Even before he meets his patients, Peters starts researching their illnesses, their circumstances and the evidence-based best practices that will help improve their lives.

Known as "Nurse Ellen" by many of Milwaukee's homeless, Ellen Krueger goes out of her way to provide health care with compassion to some of the city's most vulnerable people.