Retail Maintenance Service Inc.

LOCATION: 2200 South Street, Racine, WI  53404
YEAR FOUNDED: www.rmsonline.com
YEAR FOUNDED: 1992
PRODUCT OR SERVICE OFFERED: Facility management, project management and construction maintenance services.
PROJECTED 2008 REVENUE:
$16 million

LEADERSHIP TEAM: David Pfeiffer, director of service operations; Thomas Atkinson, chief financial officer; and Brad Podojil, director of business development.

TARGET CLIENTELE: Centrally managed multi-location commercial facilities including: retail, office, hotel and banking throughout North America.

BUSINESS ORGANIZATION MEMBERSHIPS: Metropolitan Milwaukee Association of Commerce (MMAC); Racine Area Manufacturers Association and Commerce (RAMAC); and Professional Retail Store Maintenance (PRSM).

WHAT HAS FUELED YOUR COMPANY’S GROWTH? Over 75-percent of our clients have been referrals, and we have a client retention rate of over 95-percent. This reflects the quality of our staff, our process and our product.

WHAT IS THE BIGGEST OBSTACLE TO YOUR COMPANY’S GROWTH? N/A

DO YOU PLAN ANY CHANGES IN YOUR COMPANY IN THE UPCOMING MONTHS? We have recently installed our new custom operating software, which will increase our ability to handle at least 25-percent more volume with our existing staff as well as accomodate our future growth. In addition, we are actively searching to acquire companies in the HVAC and janitorial service trades to expand our offering to existing clients and enter new markets.

WHO ARE THE BUSINESS PEOPLE, LOCALLY OR NATIONALLY, WHOM YOU ADMIRE? AND WHAT TRAITS DO THOSE PEOPLE EXHIBIT THAT MAKE YOU ADMIRE THEM? My grandfather, James Mohrhauser; my father, Tom Mohrhauser;  and former Johnson Controls CEO Bob Dickhaus.

WHAT IS THE OUTLOOK FOR THE BUSINESS CONDITIONS OF YOUR INDUSTRY OVER THE NEXT SEVERAL MONTHS? Our industry continues to evolve and provide great opportunity for growth.

 

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