Brookfield-based Fiserv Inc. a global provider of financial services technology solutions, has announced the availability of CorPoint Mobile, a mobile application that allows merchants to use their tablet or smartphone to order cash from their financial institution, increasing ease of accessibility and use.
Many financial institutions are outsourcing their cash vault services to third-party vendors, which requires their retail customers to use a variety of different telephone numbers, emails and web addresses when placing cash orders. This fragmentation of service has caused financial institutions to lose a customer touch point. By using CorPoint: Order Manager, all cash orders come through a bank-branded interactive voice response telephone or website. By downloading the CorPoint Mobile application from Fiserv, all of that same information is now also accessible via tablets and smartphones.
Financial institutions can offer cash forecasting, real-time credit checks and self-service wizards for standing orders and user maintenance through the CorPoint website.
“Many merchants run their businesses using mobile devices,” said Louis Layton, director and product manager of treasury and logistic products, Cash & Logistics, Fiserv. “With CorPoint Mobile, merchants have an added convenience to place and review cash orders from the same tablet or smartphone they use to check-out customers and examine inventory levels.”