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Gary Steinhafel is president of Steinhafels Inc., a third-generation family furniture business started in 1934 by his grandfather. Gary works alonside his sister Ellen Steinhafel-Lappe (CFO) and cousins Mark (COO), Steve and Tom Steinhafel. Mark's son, Andrew, recently joined Steinhafels as IT director. Steinhafels operates 17 retail stores in southeastern Wisconsin and northern Illinois. The company has more than 600 employees. Here, Steinhafel shares valuable leassons he has learned during his career.

Although millions of Americans who tried to navigate through the launch of Affordable Care Act exchange website (www.healthcare.gov) became bogged down because of the overwhelming traffic and could not complete their health insurance applications this week, Alex Bustamante was among the folks who managed to cross the Obamacare goal line.