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The American Society for Quality (ASQ) is introducing two new blended courses: Lean Six Sigma Black Belt for Service and Lean Six Sigma Green Belt for Service. The courses focus on the process improvement approach known as define, measure, analyze, improve and control (DMAIC) to improve transactional service processes. These processes are typically found in service-oriented industries such as mortgage lending and banking or in administrative functions common in corporate operations. Course attendees receive the sophisticated management and analytical skills needed to implement the principles, practices and technologies of Lean Six Sigma. A good portion of the participant’s time is spent working through interactive practice exercises and online assessments. The course schedule includes:

Lean Six Sigma Black Belt

– October 20, 2008 – March 2, 2009

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Classroom: Milwaukee, Jan. 7-9, 2009

– November 24, 2008 – April 16, 2009
Classroom: Milwaukee, Feb. 18-20, 2009

– March 9, 2009 – July 20, 2009
Classroom: Milwaukee, May 27-29, 2009

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– May 13, 2009 – September 21, 2009
Classroom: Milwaukee, July 29-31, 2009

Lean Six Sigma Green Belt

– November 3, 2008 – Jan. 27, 2009
Classroom: Milwaukee, Jan. 12-14, 2009

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Both courses are instructed by Mike Kelly, an ASQ Six Sigma black belt and quality engineer, who has more than 15 years of experience in the statistics, quality and engineering profession. As an ASQ master black belt instructor, Kelly teaches and coaches executives, champions and black belts through ASQ programs. In addition, he has coached hundreds of executives, champions, black belts and green belts in the industries where he deployed Lean Six Sigma. For more information or to register for a course, please visit www.asq.org/training/formats/blended/.


The Surge in Mergers and Acquisitions in Wisconsin Seminar
, Sept. 11, 11:30 a.m.-1:30 p.m., Brookfield Suites Hotel and Convention Center, 1200 S. Moorland Rd., Brookfield; presented by the Wisconsin Innovation Network; featuring speakers John Emory Jr. of Emory & Co. and Tom Smith, senior managing director of Mason Wells; $25 for WIN members, $35 for non-members; to register online, visit www.wisconsintechnologycouncil.com/events/WIN.

University of Wisconsin School of Business’ Economic Outlook 2008, Sept. 12, 8:30 a.m.-3:20 p.m., UW’s Fluto Center, Madison; $395 per person; for information or to register, visit http://exed.wisc.edu/finance/eoc or call 800-348-8964.

The U.S. Small Business Administration has introduced two new free online finance courses to help small business owners with the basic principles of finance and borrowing.   The new self-paced courses, Finance Primer: Guide to SBA’s Loan Guaranty Programs and How to Prepare a Loan Package walk business owners through steps that answer questions about what debt financing is, what loan programs are available, what small businesses should know about borrowing money, how to prepare a loan package and how loan requests are reviewed by lenders.

Financial Executives International Milwaukee Chapter meets on the second Tuesdays of the month at 5:30 p.m., University Club, 924 E. Wells St., Milwaukee. Call Mary at (414) 226-6975.

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