There are a few subjects I just keep coming back to. Language is one of them, and for good reason: it's one of the most important tools in sales.

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For Wisconsin, 2012 was a memorable and tumultuous year in so many ways.

Shots rang out inside the Sikh Temple located at 7512 S. Howell Ave. in Oak Creek. It was the morning of Sunday, Aug. 5, just before worship was to begin. Nobody in the community could predict what would happen that day. A lone gunman, Wade Michael Page, took the lives of six victims before turning the gun on himself after a shootout with members of the Oak Creek Police Department.

It was a scene all too familiar for many people in the Brookfield Community.

Daniel Hernandez
Public Safety Officer
Marquette University

Dr. David Baker
Professor and associate chair of biomedical sciences Marquette University
Founder and Director of Promentis Pharmaceuticals

Dr. Amy Vaughan Van Hecke
Assistant professor of psychology, director of Marquette Autism Clinic
Marquette University

Dr. Joshua Field
Associate medical director at Blood Center of Wisconsin
Assistant Professor of Medicine at Medical College of Wisconsin
Medical Director of Adult Sickle Cell Clinic at Froedtert Hospital

Michael Malone, M.D.
Director of geriatrics Aurora Health Care
Professor of Medicine at University Wisconsin School of
Medicine and Public Health

Stanya Smith, M.D.
Medical Director of the Multiple Sclerosis Clinic
at ProHealth Care Neuroscience Center