MSI Data LLC
Address: 10033 N. Port Washington Road, Mequon
Year founded: 2010
Product or service offered: MSI develops enterprise, scheduling and mobile software that helps companies improve the productivity of their field workforce. MSI replaces paper and disconnected spreadsheet-based business processes with highly efficient, end-to-end processes through the combination of mobile technology for field workers and ERP, CRM and accounting systems integration.
Projected 2014 revenue: Not disclosed.
CEO, president/owner(s): Harvey Shovers and Pete Piotrowski
Target clientele: MSI software is designed for organizations providing field service such as break/fix repair, maintenance, depot repair, installations and inspections across a variety of industries, including cable, heavy equipment, medical equipment, manufacturing, construction, HVAC, government, electronics and more. MSI target clients typically employ anywhere from 20 to several thousand field service technicians.
Business organization memberships: Mequon/Thiensville Chamber of Commerce, MMAC
What has fueled your company’s growth? “The primary driver of MSI growth has been our mobile apps for field service and inspections, combined with cloud management software in the back office for scheduling, invoicing, parts, contracts and business intelligence.”
Do you plan to make any changes in your company in the coming months? “In the coming months, MSI will launch new products and partnerships and continue team growth, particularly in our software engineering, technical support and software implementation teams.”
What is the outlook for the business conditions of your industry over the next several months? “The outlook for our industry is very positive. The field service management segment of the software industry is a $1.2 billion per year market, growing at 12.7 percent per year. We expect this growth to continue for the next several years, as more and more organizations adopt mobile applications for their field workers.”
What is your company’s most important growth strategy right now? “MSI’s most important growth strategy is continued improvement of our products, particularly our mobile applications, to meet the needs of our customers.”
