Build a Legendary Brand by Creating Raving Fans

What turns otherwise reserved people into raving fans of a chicken sandwich chain like Chick-fil-A or a computer company like Apple? It’s not magic. It’s not a lucky product. And it’s not something reserved for consumer brands with luxury products. 

Attend the Elevate Your Leadership at BizExpo on May 22nd to learn the secret from keynote speaker Scott Wozniak, author of Make Your Brand Legendary with the Customer Experience Engine.

Wozniak will share strategies from more than two decades spent building legendary brands. Wozniak’s experience includes nearly a decade working with the founding family and executive team at Chick-fil-A headquarters to design and lead company-wide upgrades. Scott and his team have also worked with a wide range of industries from manufacturing to professional service to enterprise software.

Attendees will learn how to:

• Use low cost, high yield tools to gather meaningful customer insights,
• Consistently deliver on the fundamentals so customers trust your brand,
• Make your customers feel valued and cared for with personalized service,
• Create memorable moments so customers tell others to buy from you.