BizTimes Subsciber Frequently Asked Questions

BizTimes InsiderBizTimes subscribers are business leaders who want the best Milwaukee-area business news, in-depth analysis, lively columns and helpful business advice.

Subscribers get the magazine and special issues either in print, digitally or both. They also get access to all locked premium content on the BizTimes website.

In addition, subscribers get priority access to BizTimes webinars and discounted event registration.

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Do I get access to locked subscriber-only content?

Yes, paid BizTimes subscribers receive full access to all locked content on our website, digital issues, discounted event registration, and other subscriber benefits. If you are getting a complimentary print subscription, you do not have access to subscriber-only online content but may upgrade your subscription at any time.

How do I log in to the BizTimes site?

Click the “Login” button in the header of our site or go to the login page. You can also click the login link on any locked article. Use your email address and password to login. Check the “Remember Me” box and you won’t have to log back in for the next 30 days.

What if I forget my password?

There is a link on the login page if you forgot your password, or you can go directly to the Reset Your Password page. Enter your email address on that page and then follow the directions in the email to reset your password. If you do not know the email address associated with your account, please contact us.

Can I get a copy of my subscription receipt?

When you subscribe online you are automatically emailed a receipt. Please check your inbox as well as your junk / spam folder just in case. If you need another copy of your receipt, please contact us at circulation@biztimes.com.

How do I change my address or contact info?

For individual paid subscribers, you can change your address and contact info here. For group subscriptions, please have your group administrator sign in to the Group Maintenance page. From there you can change your billing information and manage group subscribers.

If I cancel my subscription early, do I get a refund?

All individual subscriptions and group subscriptions are annual. You may cancel before the end of your current subscription term, but no refunds will be issued.

What if I have other questions?

We would love to help answer any questions you have. Please contact us at circulation@biztimes.com or (414) 336-7100.