CEO and general manager
Potawatomi Casinos & Hotels | Milwaukee, Carter
Dominic Ortiz was named chief executive officer and general manager of Potawatomi Casinos & Hotels in 2021. Since then, he has led the casino through reopening after the COVID-19 pandemic and championed and executed on a $190 million master plan to upgrade and modernize Potawatomi’s Milwaukee casino offerings. A top employer in Milwaukee, Potawatomi has more than 2,400 employees.
Earlier this year, the Milwaukee casino opened a new 200-seat, Las Vegas-style retail sportsbook, which replaced the 500-seat Northern Lights Theater and the Fire Pit Sports Bar & Grill. With capacity for nearly 420 people, it is the largest retail sports betting venue in the Midwest.
In September, the casino reported recovery in its gaming revenues, reporting a net win of $430 million for the first time since 2019. That figure represents the amount the house gains from gamblers at table games, sports betting and the casino’s 3,000 slot machines.
The casino’s signature charity program, Heart of Canal Street, has awarded more than $21 million in donations to nearly 350 children’s charities since its inception.
An enrolled member of the Prairie Band Potawatomi Nation of Kansas, Ortiz previously served as chief financial officer of Soaring Eagle Gaming Properties and Corporate Services in Mt. Pleasant, Michigan. He also previously worked in casinos in Kansas and Texas.
Education: Bachelor’s and master’s, University of Kansas