Address: 11217 W. Forest Home Ave., Suite 4, Franklin, WI 53132
Website: www.integritylandscapeservices.com
Year founded: 2007
Product or service offered: Landscape design, custom and decorative patios and retaining walls, water features, professional low-voltage lighting and efficient and proven drainage solutions.
Projected 2011 revenue: $1.4 million
CEO, President/Owner(s): David Hintzman, President; Steve Grant, Vice President; Angie Nowack, Operations Manager
Target clientele: Customers whose goal is to receive the best quality for the best price. People who are seeking custom and creative landscaping features and/or efficient, drainage solutions. Our customers expect and receive premium service and results.
Business organization memberships: Better Business Bureau, Wisconsin Landscape Contractors Association, Metropolitan Builders Association, Angie’s List Super Service Award.
What has fueled your company’s growth?
We are proud to have averaged a 37 percent increase each of the past three years during these challenging times. We benefit from having the best employee team in our market. We keep our prices as low as possible while ensuring high value is delivered to our customers. Our team consistently meets our customers’ expectations by delivering premium service and results. Numerous repeat customers and referrals have derived from our customers’ continual happiness.
What is the biggest obstacle to your company’s growth?
The economy has been and continues to be impacted by lack of consumer confidence. Also, there are many inexperienced competitors that “low-ball ” their quotes in efforts to gain work.
Do you plan any changes in your company in the upcoming months?
To expand to a larger property that can accommodate our continued growth. We also plan on expansion of our affiliate company, Integrity Drainage Solutions, LLC which specializes in exterior drainage solutions for complex problems.
What is the outlook for the business conditions of your industry over the next several months?
Due to current challenges, most homeowners are choosing to reinvest in their homes by making important and practical landscape improvements and drainage corrections.
What is your company’s key strategy for rising out of the recession?
Meet customers’ expectations, provide the best service in the market, keep our prices as low as possible and ensure our customers’ complete satisfaction so we can benefit from their repeat business and the referrals they provide.
