Home Industries Retail Behind the Scenes: Fazio’s Chocolate

Behind the Scenes: Fazio’s Chocolate

Excess chocolate drips out of the mold chocolatier and owner Cindy Karrels uses to make the shells for Snow Crunch truffles. Credit: Jake Hill

On a recent chilly Friday afternoon, the chocolatiers at Fazio’s Chocolate are busier than Santa’s elves as they meticulously create batches of some of the shop’s most beloved seasonal candies. 

Nestled in a cozy storefront in the Elm Grove Park & Shop center at 13425 Watertown Plank Road, the family-owned business – now in its 10th year of operation – has become known for its one-of-a-kind holiday truffles.

Always a foodie, Cindy Karrels started the business with her husband, Mark, after spending years as a flight attendant. Fazio is Cindy’s maiden name and a nod to her Italian heritage. 

In addition to seasonal sweets, like the Christmas collection’s “Snow Crunch” truffle, featuring hand-painted iridescent swirls and crunchy vanilla bean ganache filling, the shop’s year-round product line includes a variety of truffles and vegan chocolates. 

“There’s all different ways to work with chocolate. It’s a lot of trial and error to figure out what works best,” said Karrels.

Cara covers nonprofits, healthcare and education for BizTimes. Cara lives in Waukesha with her husband, a teenager, a toddler, a dog named Neutron, a bird named Potter, and a lizard named Peyoye. She loves music, food, and comedy, but not necessarily in that order.

On a recent chilly Friday afternoon, the chocolatiers at Fazio’s Chocolate are busier than Santa’s elves as they meticulously create batches of some of the shop’s most beloved seasonal candies. 

Nestled in a cozy storefront in the Elm Grove Park & Shop center at 13425 Watertown Plank Road, the family-owned business – now in its 10th year of operation – has become known for its one-of-a-kind holiday truffles.

Always a foodie, Cindy Karrels started the business with her husband, Mark, after spending years as a flight attendant. Fazio is Cindy’s maiden name and a nod to her Italian heritage. 

In addition to seasonal sweets, like the Christmas collection’s “Snow Crunch” truffle, featuring hand-painted iridescent swirls and crunchy vanilla bean ganache filling, the shop’s year-round product line includes a variety of truffles and vegan chocolates. 

“There’s all different ways to work with chocolate. It’s a lot of trial and error to figure out what works best,” said Karrels.

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