BizTimes Milwaukee: What is your corporate philosophy?
Jay Campbell: Our mission is to provide quality construction services, with honesty, and professionalism that will ensure our clients enjoy a positive, efficient, and cost-effective construction experience. In addition, we want our team members to know they can make a difference in the world around them in their everyday lives—and have some fun doing it.
BizTimes: What did you learn from the pandemic crisis? How is your company stronger?
Campbell: The pandemic brought our team members even closer together. As a family-owned business, this crisis only reinforced our dedication to our team—our extended family. We have a deeper connection and commitment to one another, our clients, and our mission.
BizTimes: What is your favorite success story?
Campbell: The most memorable success story had to be one of my first projects in 2006. We started with a new client on a smaller job. The client gave us a chance to show our hard work, collaborative team approach, and consistent communication. Our follow-through helped establish a level of trust over the years and we have continuously delivered successful project outcomes to this day. With well-placed faith at the beginning and reliable project delivery, we are unbelievably proud of all the work we have accomplished in the greater Milwaukee area.
BizTimes: What do you see as your most important responsibility to your employees? And your customers?
Campbell: Since the beginning of Campbell Construction, I have understood the importance of leading by example. I have set the tone and pace for collaboration, communication, and performance. It is my responsibility to help our employees succeed in their roles and help Campbell Construction deliver on our promises to our clients. Helping each team member succeed supports the performance of the company and client satisfaction.
BizTimes: Where do you see your company in 1 year, 5 years?
Campbell: A lot can happen in one year. While we continue to live in uncertain times, Campbell Construction is poised for continued growth in the next year with an even stronger outlook for the next five years.
BizTimes: What opportunities/challenges do you see on the horizon for your industry?
Campbell: Change is inevitable and we view fluctuations or changes in the economy as opportunities. We are proud to have a resilient, hard-working team and are ready to tackle any challenge on the horizon.
BizTimes: Does your company have any new products, or services to announce?
Campbell: We have added a procurement manager position to our team. This is an exciting addition to the Campbell Construction family. This capability will allow us to be more cost conclusive and competitive for our clients.
461 River Crest Ct. • Mukwonago, WI 53149
(262) 436-4760 • campbellconstructionbbg.com